CentriCare

CentriCare deliver market leading, bespoke insurance solutions for care homes, domiciliary agencies, hospices, rehabilitation units and supported housing across the UK.

Working closely with your business as an insurance partner, we trade with complete transparency to deliver comprehensive solutions, navigating through the perceived complexities, to protect your business and everyone within it. Our tailored solutions ensure full compliance with regulatory bodies such as the Care Quality Commission (CQC), allowing you to focus on delivering exceptional care to your residents.

Hero Image

Key insurance products for the Care Sector

Our experienced team are here to advise on the most appropriate covers for your unique business needs at every stage but some of the key products are detailed below.

Medical Malpractice

Protects your business in the event of allegations of malpractice, covering legal defence costs and compensation awards.

Find out more

Buildings & Contents

Comprehensive Asset Insurance with options for floating cover for multiple sites.

Find out more

Business Interruption

Protect your business and income in the event of a loss, with an exhaustive list of extensions.

Find out more

Employers Liability

Employers Liability coverage is a legal requirement which protects your business should a claim arise following a workplace injury.

Find out more

Public Liability

Public Liability protects your business in the event of Third-Party Bodily Injury or Property Damage.

Find out more

Management Liability

A properly constructed Management Liability will protect you as a Director or Officer and your business entity for a wide…

Find out more

Our 360 Promise

At Centricity, we pride ourselves on delivering exceptional service to our clients.

That’s why we created the 360 Promise—to ensure consistent quality, proactive support, and unmatched responsiveness at every step.

We promise to be there when you need us, provide rapid documentation, and take a proactive approach to secure the best outcomes for your business.

24/7 Support

24/7 Direct Dial numbers for your account management
24/7 claims reporting line and emergency assistance

Fast Documentation & Communication

Cover Changes actioned & acknowledged the same business day
Queries handled same day and resolved within 7 days
Confirmation of Cover or Renewal sent the same day
Employers Liability Certificate issued within 7 days
Policy Documents issued within 14 days of inception/renewal

Proactive & Comprehensive Service

Pre-Renewal contact at least two months before renewal
Complimentary Collateral Warranty checking
Claims settlements made within 7 days of offer acceptance
Claims reported to Insurers the same business day 
CentriCity

Fancy a refreshing change?

Get in touch